Measuring Explainer Video ROI: Metrics That Matter

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Views are a vanity metric wearing a lab coat.

Where this fits

Views are a vanity metric wearing a lab coat. This guide skips the theory and keeps what has worked across hundreds of shipped campaigns.

The essentials

  • Tie the video to one page and one conversion event
  • Watch cohort behavior: video-watchers versus matched non-watchers
  • Track support ticket deflection as hard ROI
  • Survey assisted conversions monthly — video warms quietly
  • Keep a control page for the first 60 days; belief needs data

The proof point

40% — conversion lift attributed to a landing-page explainer in a 90-day controlled test.

The bottom line

If you cannot name the metric before production, you will argue about it after.

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